Guarantee registration

Please note that processing your warranty claim usually takes 3 to 7 working days.

Important: The form must be filled out completely and submitted. Unfortunately, without the complete information, we cannot edit your case.

The device was not acquired from us? Please contact the location where you bought the device because we unfortunately cannot process the warranty claim.

Good day

Thank you for submitting your warranty claim.

We would like to inform you that we have successfully received your warranty claim.

Processing usually takes around 3 to 7 working days.

Please note that you will receive feedback from us within this period.

Please also check your spam folder regularly in case our e-mail ends up there.

First Name *

Last Name *

Street and house number *

Zip Code *

City *

Email *

Mobile Number *

Defective item

Order Number *

Exact description of the defect *

Proof of purchase *

Photos of the damage *

Photo of Serial Number *

Serial Number *

Place of purchase *