As of: December 2021

The general terms and conditions (hereinafter "CONDITIONS" named) apply to all legal transactions that are via the online shop www.spcshop.ch be completed (Below is "online shop"). The online shop reserves the right to change these terms and conditions at any time. The version of these terms and conditions applicable at the time of the order is decisive, which cannot be changed unilaterally for this order. Conflicting conditions of the customers contrary to these terms and conditions are not recognized. The offer of products and services in the online shop is aimed exclusively at a customer of a residence or company headquarters in Switzerland or Liechtenstein. Deliveries are made exclusively at addresses in Switzerland or Liechtenstein. The offer applies as long as the product can be found in the online shop via the search engine and/or stocks. For all product orders with a requirement of the minimum age of 18 years, customers confirm the compliance with these legal provisions. Orders in non -household quantities can be rejected without justification.

2.1 Product and Price
Images of products in advertising, brochures, online shop etc. serve the illustration and are non -binding. All sales prices published in the online shop represent end prices that contain all taxes (in particular VAT), any recycling costs, costs for packaging/en and all other any taxes, fees or costs. The online shop reserves the right to change the prices of the products and services offered at any time. The price in the online shop at the time of order*is decisive for the conclusion of the purchase contract. The online shop offered additional services such as assembly, disposal, extensions, etc. are offered by the online shop at the online shop. Such additional services are listed separately in the shopping cart and on the invoice.

*The products and prices in the online shop are considered an offer. However, this offer is always subject to the condition of a delivery person who has been the contract or a faulty price.


2.2 Availability and delivery time
The online shop attaches great importance to specifying availability and delivery times in the online shop. In particular due to production or delivery bottlenecks, delivery delays can occur at the online shop. All information on availability and delivery time is therefore without guarantee and can change at any time.

Installation & service

Please note: If you choose a floors or assembly, the appointment could move. The freight forwarding company will contact you to make an appointment.

2.3 Additional services: assembly and disposal
The assembly includes delivering, unpacking and assembling the ordered products including withdrawal of the packaging material. For this purpose, the connections must be made available by the customer (sanitary/electrician) a direct connection without a connector is not possible, since the manufacturer's guarantee expires. The disposal includes acceptance and environmentally friendly disposal of the items shown by the customers when ordering. These must roughly correspond to the ordered product in the type and quantity. The items to be disposed of must be provided by the customers in a way that is in line with transport and on the agreed delivery date of the ordered products. If the assembly performance cannot be provided on the basis of a reason to be represented by the customer (e.g. due to non -compliance with the assembly date, missing or no connections, incorrect mass information, etc.), the customer has no Right to reimbursement of the paid assembly performance.

The products and prices in the online shop are considered an offer. However, this offer is always subject to the condition of a delivery person who has been the contract or a faulty price. The purchase contract is concluded for products or services from the online shop as soon as the customers in the online shop, in one of the branches, by phone or email, lists your order (hereinafter "Purchase contract" called). The arrival of an online order is displayed by the online shop to the email address provided by an automatically generated order confirmation. The receipt of the automatically generated order confirmation does not contain any promise that the product can actually be delivered. It only indicates the customer that the ordered order arrived at the online shop and thus came about with the online shop on the condition of the delivery option and the correct price.

With the order confirmation, a provisional delivery date is communicated to the customers or contact is made with the customers and an individual delivery date is agreed. If the online shop is in delivery, the customer (except for special orders) has been entitled to withdraw from the contract since then since then since then originally announced delivery date. In this case, the customer's online shop will reimburse amounts paid in advance. In addition, there are no claims compared to the online shop.

In the case of products and services from the online shop, all delivery and pick-up options are available to customers, which are noted in the online shop under "Delivery and collection". The delivery address of the customers must be easily accessible in Switzerland or in Liechtenstein and by truck, post or courier. If this is not the case, customers bear the additional costs. If the customer chooses the delivery option “Delivery to the place of use”, the customer is responsible for ensuring that access to the place of use is possible and guaranteed. The customer must check whether the product fits through the entrances (e.g. staircase, doors, etc.). If the product cannot be transported to the place of use, the customer bears the any additional costs.

If the customers do not accept the ordered products on the agreed or displayed delivery date, the online shop can dissolve the contract (cancel) and invoices the resulting delivery costs and any losses of value. If the customers do not pick up the products ordered in a branch (branch collection) within 14 calendar days since their willingness to pick up in the branch, the online shop can resolve the contract.

If the customer has ordered a large device that is delivered with a palett, the delivery is free of charge to the curb. If customers are not on site, the order will be deposited.

Important: On this day, the customers must be on site to accept the delivery.

If the delivery is not accepted and there is a second delivery, this will be charged to the customer. A second delivery costs CHF 80.-.

The customers must immediately check the delivered or picked up products for correctness, completeness and delivery damage. In the case of forwarding deliveries, any delivery damage must be noted on the delivery note. Delivery damage, incomplete and incomplete deliveries must be reported to the online shop within 5 calendar days from the time of collection or delivery. Customers are aware that such a message via email info@spc.ch has to take place. Such a product must not put customers into operation. It has to keep it in the original packaging and to follow the instructions of the guided return and return process.

7.1 Basic provisions
The online shop assumes the guarantee of freedom of defect and functionality of the ordered product for 2 years after delivery or branch collection. Articles that are marked with a 5-year guarantee have a guarantee period of 5 years. Please note the regulation for washing machines / tumble dryers: The guarantee does not apply by using the machines in a washroom of a apartment building or if it is used commercially. Unless otherwise excellent, all devices are only guaranteed to guarantee for private use on the floor in single or family households. The guarantee expires in cases of commercial use, unless it is our gastronomy products.The guarantee period continues regardless of the provision of any guarantee services. The online shop can provide the guarantee optionally by the points listed below.

• Free repair / exchange (original guarantee period continues on the entire product);
• Partial and complete replacement through an equivalent used/repaired product. (The original guarantee period continues in the event of replacement)
• Replacement through a new product through the online shop
• Credit at the daily price (maximum the sales price at the time of the order); or reduction

Display parts such as batteries, batteries, power cables, adapters, lamps and software problems are excluded from the guarantee. In addition, the exclusion of liability in accordance with Section 8. If the manufacturer's guarantee goes beyond the guarantee of the online shop, the online shop also admits it to the customers. If a data carrier or a product with a data storage contained therein, it must always be expected with a complete data loss. Customers are responsible for proper data backup and the protection of your data. The online shop assumes no liability for any data loss.

The online shop can provide customers with a replacement device / replacement device during the testing of the warranty claim (exchange under reservations). This is done under the (suspensive) condition that there is actually a guarantee. Thus, the customer only achieves property on the replacement product at the time of the guarantee commitment by the online shop. If a warranty claim was rejected by the online shop, the customer can acquire the replacement device at the time of handing over, or it is obliged to return the replacement device at its own expense. All further and in particular the legal provisions for warranty are excluded.

The online shop is only liable for the exchange of the defective device and is not obliged to provide the customer free of charge.

7.2 Additional regulations for used goods
Other provisions apply to the already discounted products, which are characterized in the online shop as a "demonstration product", "reprocessed", "test device", "repair" or "exhibition product". You can have easy optical defects or be repaired again. These optical defects are excluded from the guarantee and are mentioned in the article details. Incidentally, the applies to these products Guarantee duration of one year after delivery or branch collection. Customers are aware that it acquires a used electronic product that could contain the personal data of the former owner/user and in this context reject any liability.

Liability is based on the applicable legal provisions. However, the online shop is in no way liable for (i) slight negligence, (II) indirect and indirect damage and consequential damage and lost profit, (III) not realized savings, (IV) damage from delay in delivery as well as (v) any actions and omissions of the auxiliary From the online shop or the assistant of the online shop, be it contractually or non -contractual.

In addition, the online shop refuses liability in the event of the following cases:

• Improper, contrary or illegal storage, setting or use of the products;
• Use of incompatible replacement or accessories (e.g. power supply);
• failed maintenance and/or improper change or repair of the products by customers or a third party;
• Multural violence, in particular elementary, moisture, fall, fall and impact damage, etc., which are not to be represented by the online shop, and official orders.

9.1 Payment variants
The online shop asserts all the payment claims of products and services that are bought from the online shop via the online shops. Payments must be made in Swiss francs. Cash payment is only possible for products from the online shop in the event of a branch collection. The customers offered as a means of payment in the online shop under "Payment options" are available. The current payment methods, which may be collected by the online shop, can be seen under "Payment options" and are shown in detail in the order process. When paying with a credit card or other immediate payment agents, the load is made when ordering. In advance, the delivery will only take place after the payment has been received. The products in the central warehouse of the online shop are reserved until the payment period of 20 calendar days expires. This also applies to products that are first ordered externally, but are processed and sent by our warehouse. In the case of products that are sent to our customers by an external distributor by an external distributor, the external order only takes place after receipt of payment. In the event of a partial return of the delivered products, the invoice amount can be reduced accordingly.


9.2 Delay of payment
If the customer is not in whole or in part, all open amounts that the customer owes the online shop under any title are due immediately (for advance payment within 8 calendar days since the 1st reminder) and the online shop can request them immediately and further deliveries Adjust from products to customers. For the second reminder, the online shop raises a traffic allowance of CHF 20.– and for the 3rd reminder a traffic allowance of CHF 30.–. In the event of unsuccessful reminders, the invoice amounts can be assigned to a company commissioned with the debt collection. In this case, an effective annual interest of up to 10% can also be charged on the invoice amount owed from the due date. The company commissioned with the debt collection will claim the open amounts in its own name and on your own account and can collect additional processing fees.


9.3 Removal of title
The object of purchase only merges into the property of the buyer after the purchase price is paid in full. Until then, he must not dispose of him, in particular neither sell nor rent or pawn. The online shop is entitled to make a corresponding entry in the retention of title.

Orders oblige customers to accept the products and services. Subsequent changes or cancellations of customers can accept the online shop at free discretion from the online shop and invoice 20% of the cancellation value, but at least CHF 60.– and the any loss of value of the cancellation products since their order. If after an order or the contract is concluded in accordance with section 3, a (partial) delivery facility (dissolving condition) occurs, the customer is informed immediately by email. If the customer has already paid, this amount will be refunded. Once no payment has been made, the customer is released from the obligation to pay. Further claims due to delay or failure to deliver are excluded.

The online shop grants the right to return the ordered products within a maximum of 7 calendar days since they were shipped or picked up. Customers must return the products via email info@spc.ch Register and return accordingly. The products are to be professionally packed with all accessories in the original packaging. Damaged or used products are not withdrawn or are completely invoiced by the customer. If the customer uses your right of return, the online shop refunds you back the entire purchase price minus the at all paid minor surcharge or the return costs. Delivery fees have to be paid by the customer.

The cost of repairs outside the warranty according to Section 7 are at the expense of the customer. In the case of devices that have no determinable errors or for which the defect does not fall below the guarantee in accordance with Section 7, the online shop reserves the right to invoice the costs for checking the asserted defect and the shipping costs of the customers.

With the publication of comments and contributions in our community, the author confirms that they agree to the online shop with the community conditions under community conditions.

14.1 Returns that cannot be assigned
Returns that do not be assigned to any customers or cannot be returned to customers are kept by the online shop for six months and then disposed of.


14.2 Uncepted or non -deliverable guarantee goods
If goods that are related to the guarantee provision in accordance with section 7 do not pick up in our branch within six months since sending the pick -up request to customers or if the goods cannot be returned, the online shop is entitled to dispose of the goods, in particular to dispose of this.


14.3 Data protection
For the processing of personal data by the online shop, the Data protection.


14.4 Participation
If individual provisions of these terms and conditions are invalid or invalid, this has no influence on the effectiveness of the other provisions and these terms and conditions as a whole.


14.5 jurisdiction and applicable law
All legal relationships between the online shop and customers are subject to material Swiss law. Viennese purchase law is not applicable. The following exclusive judges apply: For all claims from sales contracts in which the online shop is a contracting party: For complaints from consumers, their place of residence or St. Gallen is the place of jurisdiction. In all other cases, St. Gallen is only a place of jurisdiction.


14.6 Copyright notice
All rights, especially copyrights, are at the online shop on these terms and conditions. Any duplication, distribution or other use is prohibited and is only permitted with the express and written consent of the online shop. In the event of a violation of this requirement, the online shop reserves all legal steps.