Payment & Security
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Frequently asked questions
Up to a shopping cart of CHF 79.95, 9.50 falls. If the shopping cart exceeds CHF 80.- Then it falls away.
You will receive a 2-year guarantee on all products. Products that have a longer guarantee period are marked accordingly with 3 or a 5-year guarantee. There is no guarantee on liquidation articles.
The fastest variant is a payment using a credit card, since we receive a guaranteed payment here we will resolve the delivery immediately. At prepayment, we rely on the money transfer of your house bank. Sometimes it can go for 2-3 days until we receive the payment.
Devices that are at warehouse are sent within 2-3 working days. We have to order others from the manufacturer. It can happen that there are also delays. Normally it works in the specified time.
You choose the date and time in the shopping cart and you can leave a note with precise instructions for the delivery location (example: left next to the garage).
The mail logistics general cargo will deliver the delivery as you wish.
IMPORTANT: The delivery is deposited by the Post Logistik General or a third party. If you have left a note for the exact delivery location when ordering, the delivery will be parked there.
The delivery takes place to the curb.
You can also select additional services in the shopping cart.
Do you have any further questions?
We are happy to provide you with chat or email.
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